CMS SIGN CO

Your Privacy Rights

CMS SIGN CO (“CMS SIGN CO,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our customers, website visitors, and business partners (“you” or “your”).

This Privacy Policy explains how we collect, use, store, and share information when you visit our website, contact us, request services, or interact with us online.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

This policy applies to our website, online communications, marketing activities, and services related to sign installation, sign repair, storefront signage, graphics, and related services (collectively referred to as the “Services”).

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

Information We Collect

We may collect two types of information:

Personal Information

Personal Information is information that identifies you as an individual. This may include:

• Name
• Business name
• Mailing or service address
• Phone number
• Email address
• Project details or service requests
• Any other information you voluntarily provide through contact forms, emails, or phone calls

Non-Personal Information

We may also collect information that does not directly identify you, including:

• IP address
• Browser type and device information
• Approximate geographic location (city/state)
• Website pages visited
• Referral websites
• Usage data and browsing activity

This information helps us improve our website and services.

How We Collect Information

We collect information in several ways:

Information You Provide Directly

You may provide information when you:

• Fill out a contact form on our website
• Request a quote
• Call or email us
• Message us through social media
• Communicate with us about a project or service

We keep this information to respond to inquiries and provide services.

SMS Consent and Opt-In

SMS consent is obtained through our website contact forms, service request forms, or other direct communication methods where users voluntarily provide their phone number and check a consent box agreeing to receive text messages from CMS SIGN CO.

These messages may include responses to online requests, estimates, project updates, scheduling information, service follow-ups, and invoice notifications.

Message frequency may vary depending on the customer’s request or project status. Standard message and data rates may apply depending on the user’s mobile carrier.

Users may opt out of SMS communications at any time by replying STOP to any message. Users may reply HELP for assistance or contact us directly.

CMS SIGN CO does not sell, rent, or share mobile phone numbers or SMS consent information with third parties or affiliates for marketing purposes.

Mobile information will only be used for communication directly related to customer inquiries, service requests, estimates, project updates, scheduling, and billing.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including your IP address, browser type, pages visited, and time spent on our site.

This information helps us understand how visitors use our website so we can improve user experience.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

• Remember user preferences
• Analyze website traffic
• Improve website functionality

Cookies are small data files stored on your device. Most browsers allow you to disable cookies, but doing so may affect some website features.

How We Use Your Information

We may use the information we collect to:

• Respond to inquiries or service requests
• Provide quotes and project information
• Perform sign installation, repair, or related services
• Improve our website and services
• Communicate with customers regarding projects
• Send service updates or business information
• Maintain internal business records
• Comply with legal obligations

We do not sell your personal information to third parties.

How We Share Information

We may share information only in the following situations:

Service Providers

We may share information with trusted vendors that help operate our business, such as:

• Website hosting providers
• Email services
• Payment processors
• Marketing or analytics services

These providers are only permitted to use the information to perform services on our behalf.

Legal Requirements

We may disclose information if required to:

• Comply with legal obligations
• Respond to court orders or government requests
• Protect the rights, property, or safety of our business, customers, or others

Third-Party Links

Our website may contain links to third-party websites such as Instagram or other social media platforms. We are not responsible for the privacy practices of those websites.

We encourage you to review their privacy policies.

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.

However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Maintain business records
• Comply with legal or tax obligations

When information is no longer required, we will take reasonable steps to securely delete or dispose of it.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

If we learn that we have collected information from a child under 13, we will delete it.

Your Privacy Rights

Depending on your location (including California and other U.S. states), you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

CMS SIGN CO
Website: https://cmssignco.com
Email: [email protected]